Privacy Policy.
At Dlavo Inc, we are committed to protecting your privacy and your personal data by using or accessing out services, we will control all the information you provide us.
PRIVACY POLICY TABLE OF CONTENTS What this privacy policy covers This privacy policy covers the way we treat your personal data at the moment you access or use out services. “Personal Data” means any information identifies an individual, also the personally identifiable information under applicable data privacy laws, rules or regulations. This privacy policy does not cover the practices of companies or people we do not manage.
PERSONAL DATA WE COLLECT In Dlavo Inc, we take your privacy seriously. We protect the personal data you provide by using our services and any private information. Here is the details of personal data we collect and protect. First and last name Email Phone number Pick- up or delivery address IP address Payment card type Last 4 digits of payment card CVV, expiration date, and billing address Phone number, and Email Order history Sonsumer profiles Information about consumer garments and other ítems for Dlavo’s services Records of date for Dlavo’s services IP address Device ID Type of devices, operating system, browser used to Access the services Web page interactions Referring webpage/source through which you accessed the services Non- identifiable request IDs Statistics associated with the interaction between device or browser and the services. Social network data Email, phone number, user name, IP address, Device ID ZIP code Geolocation Data Delivery address IP- address- based location information Information of a consumer's interaction with website(s), application(s) or advertisement Identifying information in text messages, emails or letters you send us.
HOW WE COLLECT YOUR INFORMATION We collect your personal information at the moment you interact with us and you place an order, we also look at how people use our app, to keep always improving and optimise the customer experience. We collect your information when you créate an account with us, also when you place an order with Dlavo and during the order process. When you choose to refer a friend through the services, we will ask for your friend’s contact information. We also collect information from a third party sites. We may use analytics providers to analyse how you interact with the services, and third parties may help us provide you a customer support. We may use vendors to get information to generate leads and create user profiles. When you provide your social network account to us or sign in to the services through a third party site or service, some content or information in those accounts may be transmitted into your account with us.
HOW WE SHARE YOUR PERSONAL DATA We disclose your personal information to the categories of service providers and other parties listed in this section. We are not going to process the data we collect about you if there is not reason for doing it. We will have a lawful basis processing your personal data. If this is the case we need to process your information we have to be under a legal obligation to do it. Depending on the state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. Services Providers. Theses parties help us to provide the services or perform business functions on out behalf. They include: Hosting, technology and communication providers, such as AWS Security and fraud prevention consultants Analytics providers, google Analytics and Facebook Pixel Support and customer service vendors Product fulfilment and delivery providers Payment processor Our payment processing partner collects your voluntarily provided payment card information necessary to process your payment. Advertising Partners. These parties help us market our services and provide you with other offers that may be of interest to you. They include: Ad networks, data brokers and marketing providers You authorise access or authenticate third parties you access through the services and social media services.
LEGAL OBLIGATIONS We may share any of the personal information that we collect with third parties in conjunction with any of the activities set forth under “meeting legal requirements and enforcing legal terms” in the “Our commercial of business purposes for collecting personal information” in the section above.
BUSINESS TRANSFERS All of your personal information we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of out business. If one of these events occur, we will effort to notify you before your information becomes subject to different privacy and security policies and practices.
INFORMATION ABOUT INTEREST BASED ADVERTISEMENTS We may serve advertisements, and also allow third- party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the services. Information for interest- based Ads (Including personal data) may be provided to us by you or from the patterns of particular users on the services and services of third parties. Information may be gathered through tracking users activities across time and unaffiliated properties, including when you leave the services. To accomplish this, our services providers may deliver cookies, including a file (known as a “web beacon”) from an ad networks to provide anonymised, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites, web beacons allow ad networks to view, editor set their own cookies on your browser, just as if you had requested a web page from the site. We provide out costumers the opportunity to opt-out of having their information used for purposes not directly related to placement, processing, fulfilment, or delivery a product or service. Electronic promotional offers. In case you do not want to receive emails from Dlavo regarding special offers or promotions, you may click the unsubscribe link in the footer of any email. Also you can contact us through email with a “unsubscribe promotional offers” in the subject line. Mobile promotional offers. We may send you marketing alerts via text message when you provide us your mobile number for marketing purposes. If you no longer want to receive mobile alerts from us, you can reply “STOP” for any Dlavo alert. We are not responsable for informing third parties (including without limitation our third party service providers or partners) with whom we have already shared your personal information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
PERSONAL DATA OF CHILDREN In out terms of use, we do not collect or solicit personal data about children under 16 years old; if you are a child under the age of 16, please do not attempt to register or send us any personal data. We will immediately delete information from child under 16 years old of age.
ACCESS You have the right to request specific information about our collection and use of your personal information over the past 12 months. In response, we will provide you with the following information The personal data that we have collected about you The sources from which that personal information was collected The comercial purpose for collecting or selling your personal information The categories of third parties with whom we have shared your personal information. The specific pieces of personal information that we have collected about you.
DELETION You have the right to request to delete your personal information that we have collected in the past 12 months of you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your personal data to provide you the services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion petition.
EXERCISING YOUR RIGHTS To exercise the right described above, you or your authorised agent (defined below) must send us a request that provides sufficient information to allow us to verify that you are the person about whom we have collected the personal data. We will work to respond to your valid request within 45 days of receipt. Also we may request the following information to identify you and complete your request. Full name Phone number Email Address Last 4 digits You may submit a valid request using the following methods: Call us at: 424 468 0220. Email us at: support@dlavo.com
CHANGES TO THIS PRIVAY POLICY We are constantly working to improve and provide the best services, so we may need to change this privacy policy form time to time, but we will notify you to any change by placing a notice on Dlavo’s website. Also we will send you an email and or by note that if you have opted not to receive legal notice emails form us, the legal notices will govern your use of the services, and you will be responsable for reading and understanding them. If you uses the services after any changes to the privacy policy have been changed, that means you agree to all of the changes.
CONTACT INFORMATION If you have any question comment or request about this privacy policy, the ways we are collecting your personal information or your choices and rights regarding such collection and use, please do not hesitate to contact us at: 424 468 0220 www.dlavo.com support@dlavo.com
